Our Proven Design-Build Process

✗ Typical Contractor Experience

• Multiple companies to coordinate
• Design changes = costly change orders
• Finger-pointing when problems arise
• Poor communication and delays
• Budget surprises mid-project
• No project management software
• Extended timelines

✓ The Bayside Experience

• One integrated team, single contact
• Design with budget reality from start
• Unified accountability—we own it
• Daily updates via technology
• Transparent pricing, no surprises
• BuilderTrend project management
• On-time, on-budget delivery

Why We Start With a Phone Call:

• Respects your time—no wasted in-home visits for projects outside our scope
• Helps us prepare properly for your specific needs
• Allows you to ask preliminary questions without pressure
• Demonstrates our professional, organized approach from day one

Who Comes to Your Home:

A senior team member (often an owner or project manager)—not just a salesperson. This person has real construction and design knowledge and can answer technical questions on the spot.

What We Assess:

• Structural considerations (load-bearing walls, foundation, framing)
• Electrical capacity and panel location
• Plumbing access and drainage
• HVAC requirements for modified spaces
• Natural lighting and traffic flow
• Current condition and potential issues

What We Discuss:

• Your lifestyle and how you use your space
• Pain points with current layout or functionality
• Must-haves versus nice-to-haves
• Style preferences and inspiration photos
• Budget range (honest conversation, no judgment)
• Timeline expectations and any flexibility

What Makes Bayside Different:

"After meeting with three contractors, Bayside was the only one who showed up on time with a clear plan for our consultation. Tom asked questions no one else had thought of and gave us honest feedback about our budget. We knew immediately they were different." — Kitchen Remodel Client, Scottsdale

What We Design Together:

• Layout optimization: Traffic flow, work triangles, space utilization
• Functional planning: Storage solutions, appliance placement, workspace needs
• Aesthetic direction: Style, color palette, material textures
• Lighting design: Natural light, task lighting, ambient lighting
• Phoenix-specific: Heat management, outdoor connections, dust control

The Selection Process Made Easy:

Instead of being overwhelmed by endless options, your designer curates selections that match your style and budget. We visit showrooms together, review samples in your actual space lighting, and discuss pros/cons of different materials.

You'll select: Flooring, tile, countertops, cabinetry, fixtures, hardware, paint colors, lighting, and any specialty features specific to your project.

Your Detailed Proposal Includes:

Our Transparency Commitment: No hidden fees. No vague allowances. Every cost explained and justified.

Every Bayside Contract Includes:

• Complete scope of work: Every task described in detail, nothing left to interpretation
• Exact materials specified: Brand names, model numbers, grades—no generic "builder grade"
• Payment schedule: Tied to specific milestones, never more than 30% upfront
• Project timeline: Start date, milestone dates, substantial completion date
• Change order process: How modifications are requested, priced, and approved
• Communication protocols: Who you contact, expected response times
• Site protection procedures: Dust control, cleanup standards, security measures
• Warranty information: What's covered, for how long, and how to make claims
• Insurance documentation: License, bond, general liability, workers compensation

We Manage:

• Building permit applications with the city
• HOA architectural approval process (if applicable)
• Structural engineering stamps when required
• Energy compliance documentation
• Scheduling all required inspections
• Addressing any plan review comments

You're kept informed at every step, but we handle all coordination and follow-up.

During This Meeting:

Technology That Keeps You Connected

You'll receive login credentials to our BuilderTrend project management portal—your command center for the entire project.

Week 1: Project Launch

The first day sets the tone for the entire project. Our crew arrives on time, introduces themselves, and immediately sets up protection systems before any demolition begins.

Your Daily Experience During Construction

Air Quality & Dust Control

Your family's health is not negotiable. While some contractors ignore dust control, we treat it as a critical safety measure.

Communication Standards You Can Count On

Key Construction Milestones

When Issues Arise: Our Problem-Solving Approach

Even with the best planning, construction sometimes reveals unexpected conditions—old wiring that needs updating, hidden water damage, structural issues behind walls. Here's how we handle surprises:

What We Check:

• All fixtures functioning properly (no leaks, proper operation)
• Paint touch-ups complete, no missed spots or drips
• Caulk lines clean and consistent
• Hardware aligned and tightened
• Floors cleaned, grout haze removed
• Doors and drawers adjusted properly
• Light switches and outlets working
• All debris removed, surfaces wiped down

During Your Walkthrough:

• Take your time: We schedule 60-90 minutes, not a rushed 15-minute glance
• Test everything: Turn on faucets, flip switches, open cabinets, check grout lines
• Ask questions: How to maintain materials, where shutoffs are, any special care instructions
• Create punch list: We document any concerns, no matter how small
• Take photos: Document your beautiful new space

Your Closeout Package Includes:

After Project Completion:

• 30-day follow-up call: How is everything working? Any questions or concerns?
• One-year warranty walkthrough: We return to inspect and address any warranty items
• Lifetime support: Questions answered anytime about your remodel
• Future project consultation: Ready for the next phase? We're here to help
• Maintenance guidance: Recommendations for keeping your space beautiful

Our relationship doesn't end at project completion. We're here for the lifetime of your home.

What Sets Our Team Apart

How long does the entire process take from consultation to completion?

From initial consultation to project completion, most kitchen remodels take 10-16 weeks total, bathroom remodels 8-12 weeks. This includes 1-2 weeks for discovery, 2-4 weeks for design, 1-2 weeks for permitting, and 6-12 weeks for construction. We provide a detailed timeline specific to your project during the design phase.

When do I pay and how much?

Our payment schedule is tied to project milestones: design retainer (credited toward project), deposit at contract signing (typically 20-30%), progress payments at specific completion stages (rough-in, installation, etc.), and final payment at substantial completion. You never pay more than the work completed, and we never require more than 30% upfront.

Can I stay in my home during the remodel?

Yes, most clients do. We discuss logistics during planning and take extra precautions for dust control with commercial air filtration and ZipWall barriers. For kitchen remodels, we can set up a temporary kitchen in another room. We work to minimize disruption to your daily life while maintaining progress.

What if I want to make changes during construction?

We encourage finalizing design before construction to avoid delays and additional costs, but we understand changes happen. Any modifications require a written change order that clearly states the scope change, cost impact, and timeline adjustment. We provide this within 24 hours of your request, and no work proceeds until you approve.

How often will I hear from you during construction?

Daily progress updates via your project portal, weekly detailed check-ins from your project manager (calls or site visits), immediate contact for any issues or decisions needed, and 24/7 portal access for messages. Questions are typically answered within a few hours during business days.

What makes your process different from other contractors?

Our design-build approach means one integrated team instead of coordinating separate designer and contractor. We use project management software to track every detail (most contractors don't). Commercial air filtration protects your family's health. Transparent pricing with no hidden fees. Licensed, bonded, insured with workers comp. Professional in-house designers. Most importantly: we do what we say, when we say it.

"After three contractors disappeared mid-quote, Bayside's organized process was refreshing. They did exactly what they said, when they said it. The project portal meant I could see progress every single day. Worth every penny—our neighbors went through a nightmare with their contractor." — Complete Home Remodel, Glendale

Your Next Steps:

📞 (602) 345-1464

Monday-Friday, 8am-6pm