PRIVACY POLICY

Bayside Home Improvement LLC – Arizona
Serving Arizona Statewide
Effective Date: 05/22/25
Last Updated:05/22/25

1. INFORMATION WE COLLECT

We collect information you provide directly to us through our Arizona website forms, phone calls, emails, text messages, and social media interactions, including:

Personal Information:

Full name and contact person
Email address
Phone number (mobile and landline)
Home address throughout Arizona
ZIP code and specific service location
Project details and home improvement needs
Property information and photos
Payment and billing information
Arizona contractor license verification requests

Automatically Collected Information:

IP address and device information
Website usage data and page views
Browser type and operating system
Referral sources (how you found our Arizona website)
Social media interaction data from our Arizona accounts
Email open and click rates
Text message delivery and response data

2. HOW WE COLLECT YOUR INFORMATION

We collect information through:

Arizona website contact forms and quote requests
Phone calls to our Arizona office
Email communications to our Arizona team
Text/SMS messaging with Arizona customers
Social media interactions on our Arizona Facebook and Instagram accounts
Local online advertising (Google Ads for Arizona, Facebook Ads targeting Arizona)
In-person consultations throughout Arizona
Customer referrals within Arizona
Local Arizona home improvement lead services

3. HOW WE USE YOUR INFORMATION

We use collected information to:

Provide estimates and home improvement services in Phoenix
Schedule appointments and consultations in your area
Communicate about your Phoenix-area projects
Send marketing communications about Phoenix services (with your consent)
Improve our Phoenix location services
Create targeted advertising for Phoenix metro residents
Analyze Phoenix market performance and local customer trends
Comply with Arizona legal and regulatory requirements
Process payments for Phoenix projects
Verify Arizona contractor licensing requirements

4. MARKETING COMMUNICATIONS

Email Marketing:

We send promotional emails about Phoenix home improvement services, local special offers, and Arizona-specific home tips
You provide consent by submitting forms on our Phoenix website or requesting local information
You can unsubscribe at any time using the link in our emails
We track email engagement for our Phoenix customer base

Text/SMS Marketing:

We send text messages about Phoenix appointments, local project updates, estimates, and area promotions
You consent by providing your phone number to our Phoenix location
Message and data rates may apply
Reply STOP to opt out at any time
Reply HELP for Phoenix location assistance

Social Media and Online Advertising:

We advertise on Facebook, Instagram, and Google targeting Phoenix area residents
We use your information for targeted advertising to Phoenix metro audiences
We track ad performance for our Phoenix market
We may retarget Phoenix website visitors with relevant local ads

5. INFORMATION SHARING AND DISCLOSURE

We do not sell your personal information. We may share information with:

Service Providers:

Email marketing platforms for Phoenix customer communications
Text messaging services for Phoenix area notifications
Phoenix-specific CRM systems
Website hosting and analytics for our Phoenix site
Payment processing for Phoenix projects
Local Phoenix advertising platforms

Business Partners:

Arizona-licensed suppliers and subcontractors (for Phoenix project fulfillment only)
Phoenix area professional referral networks
Local joint marketing partners (with your explicit consent)

Legal Requirements:

Arizona law enforcement when required
Arizona court orders and legal proceedings
Arizona regulatory compliance requirements
Protection of our Phoenix location rights and safety

6. DATA SECURITY AND PROTECTION

We implement appropriate security measures to protect your information:

Secure data transmission using SSL encryption
Protected data storage with access controls at our Phoenix location
Regular security assessments of Phoenix systems
Phoenix staff training on data protection and privacy
Limited access to Phoenix customer information on a need-to-know basis
Secure disposal of Phoenix location records

7. YOUR PRIVACY RIGHTS AND CHOICES

Under Arizona law, you have the right to:

Access and review your personal information
Update or correct inaccurate information
Opt out of marketing emails and text messages from our Phoenix location
Request deletion of your data (subject to Arizona legal requirements)
Restrict how we use your information
File complaints with Arizona regulatory authorities

8. COOKIES AND TRACKING TECHNOLOGIES

Our Phoenix website uses cookies and similar technologies to:

Remember your preferences for Phoenix services
Analyze Phoenix website traffic and local user behavior
Provide targeted advertising to Phoenix area residents
Improve Phoenix website functionality
Track effectiveness of Phoenix marketing campaigns

9. THIRD-PARTY SERVICES

We use third-party services for our Phoenix operations:

Analytics and Advertising:

Google Analytics for Phoenix website traffic
Google Ads targeting Phoenix metro area
Facebook and Instagram advertising for Phoenix market

Business Tools:

Email marketing platforms for Phoenix customers
Phoenix CRM and customer service tools
Payment processors for Phoenix projects

10. DATA RETENTION

We retain Phoenix customer information for:

Active Phoenix customers: Duration of business relationship plus 7 years
Phoenix marketing communications: Until you opt out or request deletion
Phoenix website analytics: 26 months
Phoenix financial records: 7 years per Arizona requirements

11. ARIZONA STATE COMPLIANCE

This Privacy Policy complies with Arizona state privacy laws and regulations. We follow Arizona consumer protection standards and maintain records as required by Arizona law.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our Phoenix operations or Arizona laws. We will notify Phoenix customers of significant changes by:

Email notification to our Phoenix customer list
Prominent notice on our Phoenix website
Updated effective date on this policy

13. CONTACT INFORMATION

For privacy-related questions or to exercise your rights regarding our Phoenix location:

Bayside Home Improvement LLC – Phoenix
Email: info@baysidehi.net
Phone: (602) 345-1464
Address: 1855 E Northern Ave Unit 3, Phoenix, AZ 85020

Privacy Officer:
Email: info@baysidehi.net
Phone: (602) 345-1464

Last Updated: 05/22/25
This Privacy Policy is specific to our Phoenix, Arizona location and complies with Arizona state privacy laws and regulations.